As with any VM, it is important to ensure VMware Tools are current and operating correctly. SoftNAS ships with the latest version of VMware Tools already installed, but it is a recommended best practice to ensure the VMware Tools are installed and compatible.
SoftNAS makes use of the vmxnet 3 network driver to support 10 GbE virtual NICs, support which is provided by drivers that come with VMware Tools. These drivers are compatible across all ESXI 5.x versions.
To update VMware Tools on Linux, follow VMware's instructions. Log in as root (use the default password "Pass4W0rd" if the administrator has not yet changed the root password). To log in, open up a console window on VMware and press F8 in the SoftNAS Console, log in with the root password, then log into the SoftNAS Desktop and launch a command shell, then follow the VMware Tools installation and update instructions.
As shown below, after pressing F8, enter the root password.
We recommend automatic kernel rebuilds (the last question during VMware Tools installs), so that VMware Tools remains compatible with future kernel updates.