What is the process to move from SoftNAS 4 to SoftNAS 5?

  • To move from SoftNAS 4 to SoftNAS 5, the first step is to open a ticket with our Buurst Support team to plan and schedule time to have them assist you with your move. The Support team is here to help you ensure a quick and successful move to SoftNAS 5.

  • The Buurst Support team has a simple-to-use tool to automate the move to SoftNAS 5 that is based on years of experience with manually performing such migrations to new SoftNAS instances and VMs.

  • The process is straight forward using the tool:

    1. Schedule a maintenance window to ensure all activity to the existing SoftNAS servers is quiesced. The tool we use will also double-check that the system is in a state ready to move to SoftNAS.
    2. Once the existing SoftNAS 4 systems are quiesced, the disk devices attached to SoftNAS 4 systems will be detached.
    3. New SoftNAS 5 systems will be started in the cloud and the configuration data from the SoftNAS 4 systems will be moved to the new SoftNAS 5 systems.
    4. The detached disk devices will be attached to the new SoftNAS 5 systems (no manual copy of the data to new storage devices is required. It is rather a detachment of disk devices from SoftNAS 4 and attachment of the same disk devices to SoftNAS 5.
    5. If SoftNAS was running in an HA environment, the HA configuration is re-established on the new SoftNAS 5 environment, including moving the virtual IP, so existing NFS and CIFS mount point continuity is maintained with no unmount/remount required by clients.
    6. All the details of the process will be explained to you by our Buurst Support team to ensure you clearly understand the process in the planning phase of the effort