SoftNAS Knowledge Base and Support

SoftNAS Knowledge Base and Support

Here you will find useful information about our product called SoftNAS as well as other various subjects specific to it as well as our company, Buurst. Here you will find:

  • Knowledge Base articles covering subjects like SoftNAS Basics, Clients and Protocols, details about Cloud Platforms along with other subject matters.

  • Frequently Asked Questions (FAQs) including who we are, SoftNAS on the supported platforms, and details regarding SoftNAS 5.

  • How-To articles cover a wide spectrum of ways to perform specific actions with and around SoftNAS.

  • Best Practices includes a recommendation on how to address specific subject matters.

You also have simple ways to get in touch with our Support team, submit a support ticket and other useful resources.

If you still have questions feel free to contact us, we are here to help.


This is a collection of knowledge based articles from Subject Matter Experts to assist customers with various tasks and situations that may need to be addressed.  If you don't see a subject you are interested in, don't hesitate to contact Buurst Support.

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SoftNAS Specific KB Articles

CIFS/SMB Specific

NFS Specific


Amazon Web Services

AWS S3 Storage Devices

Microsoft Azure


ZFS on Linux

Support Specific KB Articles

Support Specific KB Articles

  • SA Guideline for Health Check and Scheduling 5.0.1 Upgrade - is the recommended process to perform a "Health Check" on a SoftNAS deployment for general purposes as well as preparing for migrating from a "pre-5.0" SoftNAS to SoftNAS 5.

  • Knowledge Base (KB) Template - This is the template to be used for generating new Knowledge Base (KB) articles for publishing.

Legacy KB Articles