FAQ: Migrating to SoftNAS 5

Buurst is excited about our SoftNAS 5 release and we think you will be too. To help you understand the value and key points of moving from SoftNAS 4 to SoftNAS 5, we have created this SoftNAS 5 FAQs to quickly get you the information you need to help with your move to SoftNAS 5. To return to the parent list of questions for SoftNAS 5, hit back on the browser button or select from the left menu.

What’s new in SoftNAS 5?

What are the new SoftNAS 5 updates important to me?

Is moving from SoftNAS 4 to SoftNAS 5 hard to do?

Are 1-click upgrades from SoftNAS 4 to SoftNAS 5 supported?

What is the process to move from SoftNAS 4 to SoftNAS 5?

What is involved to complete the move to SoftNAS 5?

Why should I move to SoftNAS 5?

How do I perform a move from an earlier version to SoftNAS 5?

If an outage/maintenance window is required, what is the anticipated length of time needed to accomplish this?

What if something goes wrong with the move, can I get back to my original SoftNAS deployment and data

Why do I need to contact support to upgrade to SoftNAS 5?

Will Buurst continue to support SoftNAS 4.x products?

Will Buurst fix CVEs, security problems, bugs, or other issues in the CentOS 6 part of SoftNAS 4.x products?

Will Buurst add new features to SoftNAS 4.x products?

What are best practices for migrating from SoftNAS v4.x to v5.x to ensure NO data loss and minimum downtime?

Will I need to reinstall 3rd party apps currently installed on v4.4.5 like Cloudberry Backup for Linux, CarbonBlack endpoint etc. and if so, will CentOS versions install on your new kernel?

I have over 200TB of pool data being replicated as part of my HA pair configuration. Will I have to re-seed from the beginning after an upgrade or will the system recognize the previous SnapReplication status of my pools?

Are my IP addresses retained?

What about Active Directory?  Do I have to do anything else to ensure the volumes are available?