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This KB is geared towards customers who want to shutdown their HA pairs either to save cost or other reasons. 

Step-by-step guide

  •  Login to the SoftNAS UI and launch the Snapreplicate Applet

  •  Next, click on action then Replicate now and make sure that all volumes are in a "SNAPREPLICATE-COMPLETE"


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  •  Next, Deactivate SnapHA

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  •  From here you can stop SoftNAS using two different methods:

    a. You can run the commands below from SoftNAS CLI 
                                                    #  sync; sync; shutdown -h now 

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    b. From the platform (AWS/Azure console) 

  •  Done


To start the HA pair and reestablish HA

  •  From the cloud provider (AWS/Console) you can start the HA pair simultaneously starting with the Primary node. The restart usually takes 3-5 minutes for the systems to be fully up.

  •  Next, Once the systems are up and you are logged in; navigate to the SnapHA applet and ensure that HA is still in a deactivated state and all volumes are in a "SNAPREPLICATE-COMPLETE" state

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  •  Click on the action Menu --> Activate and click Yes on the popup menu to confirm.

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  •  Once HA is fully activated again it should look like the screenshot below. 

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  •  Done