Symptoms

Due to recent changes made to Azure Service Principal Certificates & secrets, a Client secret may no longer be set to never expire. This may result in a situation where your SoftNAS instance can no longer communicate with the Azure platform API. This may result in SNAP HA failovers failing to complete and the inability to manage Data disks.

Purpose

This article allows you to determine if the Service Principal credentials have expired and remediate.

Resolution

Login to the potentially affected SoftNAS instance via SSH (For guidance on how to connect to your SoftNAS instance, click here.)

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