🛠️ Self-Service Guide: Activating Your New SoftNAS License

Update your SoftNAS instance to use our new licensing system
No Downtime Required

🔍 Why This Matters

SoftNAS has historically used a third-party licensing system to manage Bring Your Own License (BYOL) deployments. As part of our long-term product strategy, we are transitioning to a new in-house licensing platform that offers improved flexibility, security, and control. Older license keys will no longer function, and all BYOL customers must activate a new AMember license key to ensure continued service.

This guide explains how to complete that transition using a script that activates your new AMember license key. The process is quick, requires no downtime, and can be completed with assistance from our support team or self-service using the instructions below.

To avoid service disruption, we strongly recommend completing this process before August 15, 2025.

✅ What You’ll Need

Your new AMember license key
1. 👉 Request your key by contacting support@buurst.com or
2. 👉 Submit a ticket to request your license
Terminal access to your SoftNAS instance (SSH or console access)
Admin or sudo privileges on the machine

🚀 Steps to Activate Your New License

Step 1: Download the License Activation Script

Your script will be available at a secure Buurst-hosted URL.

wget https://www.softnas.com/software/softnas/patches/amember_license.sh

Step 2: Make the Script Executable

chmod +x amember_license.sh

Step 3: Run the Script

Execute the script using sudo:

sudo ./amember_license.sh activate --license-key 'XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX' --registered-name '<License Owner>'

'XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX' = Insert your license key here

<License Owner> = Insert your license owner identifier here

Example:

sudo ./amember_license.sh activate --license-key 'A1234-B1234-C1234-D1234-E1234-F1234' --registered-name 'MyCompany'

The script will:

Remove the old license agent from your system
Prompt you for your new AMember license key
Activate the key in the backend (no UI interaction needed)

No reboot or downtime is required.

Licensing Page

After the script is ran, it is expected for certain elements to be disabled and/or appear unavailable in the SoftNAS UI Licensing Page.

These affected elements will be updated in our next release.

💬 Need Help?

If you’d prefer to do this with help from our Support Team, we’re happy to walk you through it.

👉 Schedule a call via our Support Portal
📧 Or email us directly at support@buurst.com

📌 Reminder

Please complete your license update before August 15th, 2025 to avoid any disruptions.