Symptoms

Users are experiencing issues accessing CIFS shares being presented from a SoftNAS deployment due to access denial. One of the common issues causing this is the incorrect assignment of encryption keys. The signing & encryption key is unique for a user and is generated when the user authenticates itself for each connection.

Purpose

If a SoftNAS administrator sets SMB encryption to required OR desired, they will have to create Samba User Accounts in order to access their CIFS shares.

Resolution

The signing & encryption key is unique for a user and is generated when the user authenticates itself for each connection. If an administrator wishes to use guest accounts, SMB encryption will need to be set to Off.

Additional Information

• Create Samba User Account to Access CIFS Shares

• Sharing Volumes

• Create a Storage Pool

• Managing User Accounts

• Administrator 

Outage required: No

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