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ANY modifications made to the virtual appliance: including, but not limited to, the hardening of the OS or Installation of 3rd party tools/agents may lead to system instability and conditions unforeseen when the system was developed and subsequently QA-ed by
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Buurst.
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Buurst has worked diligently to create a virtual appliance that is both functional and secure. The software objects contained within our appliance are highly modified, bespoke and/or not necessarily what one would experience with a generic install of a Linux OS. As such,
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Buurst does not recommend, nor support the modification of our SoftNAS virtual appliance image (as stated when logging in via SSH to any SoftNAS Virtual Appliance node).
Should there be a need to raise a support ticket on such a system and support were to determine that the modification or 3rd party tool/agent has led to, contributed to instability or hinders ability to provide root cause analysis, you may be asked to revert/remove this modification/3rd party tool/agent and reproduce an issue for it to be addressed.
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| If unsure about the best approach to take, please do not hesitate to contact |
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| Buurst Support for guidance. |
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